Patient Financial Assistance creates a safety net by covering critical expenses such as medications, rent, utility bills, childcare, groceries and transportation for those who are struggling with health and basic needs.
In 2020, this safety net was stretched to its limits during the COVID-19 pandemic as thousands of patients who were undergoing medical treatments found themselves out of work and unable to cover bills or basic living expenses.
Across departments and disciplines, hundreds of Inova team members galvanized to support patients and their families during this unprecedented time.
Debra Brooks, Director of Retail and Specialty Pharmacy, will be accepting this award on behalf of the team critical to the Patient Financial Assistance program. Debra displayed outstanding leadership in expanding awareness of and access to this support across Inova.